Usually 1–3 working days
Most products are made or prepared to order. Bespoke and unusually large requests may take a little longer.
Delivery information
Made with care.
Sent with care.
Clear information about preparation, dispatch and what to do if your parcel needs a little extra help.
Carefully packed
Your order is checked before it leaves us and packaged to protect the finish during its journey.
Tracking where available
If the chosen delivery service includes tracking, the details will be sent when the parcel is dispatched.
Good to know
Useful delivery
details.
Delivery times
Transit time begins after dispatch and varies by service and destination. Busy seasonal periods and carrier delays can occasionally add time.
Check your address
Please check the delivery address carefully at checkout. If you spot an error, contact us quickly; changes may not be possible once an order is dispatched.
Delayed or missing parcels
Check the tracking information first, then contact us with your order number if there has been no movement or the expected delivery window has passed.
Damaged in transit
Keep the packaging and send clear photos of the parcel and item as soon as possible. This helps us resolve the issue with the carrier.